Privacy Policy
Privacy Policy of Trade of Luna Designs Studio
Effective Date: May 8, 2025
Luna Designs Studio Pty Ltd ACN: 676 483 221 ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website, services, and digital platforms.
1. What Personal Information We Collect
We may collect the following personal information:
• Full name
• Email address
• Phone number
• Business or billing address
• Payment and transaction details (via third-party processors)
• Social media handles and account access (for social media management clients)
• Website or brBullet listand data shared for content creation
• IP address and browsing data when you visit our site
2. How We Collect Information
We collect information when you:
• Contact us via email or website forms
• Book a service or submit a payment
• Subscribe to our newsletter or membership program
• Provide login details for social platforms (where applicable)
• Interact with us on social media or through digital campaigns
• Participate in a coaching or mentorship program
3. Why We Collect Personal Information
We collect your personal information to:
• Deliver our services to you (content creation, coaching, social media management)
• Manage bookings, payments, and client communication
• Provide updates, marketing materials, and newsletters (with your consent)
• Improve user experience and website functionality
• Comply with legal obligations
4. How We Use and Disclose Your Information
We use your personal information for the purposes listed above and may disclose it to:
• Trusted third-party service providers (such as payment processors, scheduling tools, analytics platforms, and content creation software), which may vary over time
• Subcontractors engaged to support your project (bound by confidentiality)
• Legal or regulatory bodies if required by law
We will never sell, rent, or trade your personal information.
5. Storage and Security
We store your information securely using reputable platforms and take reasonable steps to protect it from misuse, loss, or unauthorised access. However, Luna Designs Studio is not liable or responsible for any breaches, unauthorised access, or security failures that occur on third-party platforms outside our direct control. However, no digital system is 100% secure. You acknowledge this risk when sharing data online.
6. Cookies and Analytics
Our website uses cookies to enhance user experience and track website performance. You can disable cookies in your browser settings, though this may affect some functionality.
We also use tools like Google Analytics to collect anonymised data about how visitors interact with our site.
7. Access, Updates, and Your Rights
You have the right to:
• Request access to the personal data we hold about you
• Correct inaccurate information
• Withdraw consent or unsubscribe from communications
• Request deletion of your personal data, unless we are legally required to retain it
All requests can be made by contacting us at: [email protected]
8. Third-Party Links
Our website may contain links to external websites or platforms. We are not responsible for the privacy practices or content of those third-party sites.
9. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be published on our website. By continuing to use our services, you acknowledge and accept the current version of this policy.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
11. Data Retention
We retain your personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. When personal information is no longer needed, we will securely delete or de-identify it.
12. International Data Transfers
Some of our third-party service providers may store or process data on servers located outside Australia. By using our services or submitting your information to us, you consent to the transfer of your personal data to locations outside Australia, including to countries that may not provide the same level of data protection laws as Australia.
13. Contact Us
If you have questions or concerns about how we handle your personal information, please contact:
Luna Designs Studio Pty Ltd
Email: [email protected]
Website: https://lunadesigns.studio
